Frequently Asked Questions
Updated April 2022
How do I get into the space on the day of my booking?
Type in the one-time access code into the ShotClock lockbox that is installed on the outside of the location. The one-time access code is in your booking confirmation email. This one-time access code will work from 8:00 am to 10:00 pm on the day of your booking only. Once you type in the access code into the ShotClock lockbox, you'll see the keys to the door in the box. Please make sure to return the keys to the lockbox after your booking! There is a $125 replacement fee if you lose the keys or do not return them after your booking.
Can I stay later than 10 pm?
Our Space closes at 10 pm. Any additional hours requested will only be approved by management. Manager must be notified 72 hours in advance of event so that our cleaning team will know when to start sanitizing and resetting the space for the next day. Additional fees will be added for extra hours leading up to midnight.
Do I need to reset the furniture?
You're welcome to move the tables around, but guests are required to reset the room after their event (putting chairs and tables back into place).
PLANTS, SPEAKERS, AND BAR AREA ARE NOT TO BE MOVED!!!
What are the restrictions on the space?
The following are strictly prohibited : smoking (except in designated BACK PATIO area), any candle not enclosed in glass. ALL guest are to socialize inside the building or back patio. (Please do not loiter in the parking lot as respect for our neighboring businesses) no bird seed, paper lanterns, rice, confetti or glitter. No items may be nailed to the doors, windows, walls, or floors. Fog machines, pyrotechnics, displays or props involving water, and other special effects equipment with potential for fire or water damage are prohibited in all indoor spaces. If you use any of the above items in the space, you will be charged an excess cleaning fee/damage fee to be determined reasonably by ShotClock Studios, LLC.
Can I sell tickets at my event?
Yes, you can sell tickets to your event/meeting/pop-up. BUT, you CANNOT have alcohol anywhere on-site if the event is ticketed.
Is alcohol allowed?
It depends!
For private events, guests 21 and over can bring their own alcohol. However, any sales of alcohol or exchange of money via tickets is prohibited.
We DO NOT allow any alcohol at public events unless you have a legal city alcohol event license. Please review our Alcohol Policy for more details.
Can I cook in the space?
Not at this time. Unfortunately, you'll have to leave your chef skills at home. Our location are not outfitted for cooking indoors.
However Guest are welcome to cook on the Back patio or have a food truck in a designated parking area.
Insurance and Damages
We insure your booking with liability insurance. But if you break something, you buy it.
Am I responsible for damages during my booking?
Yes.
You’ll be legally and financially responsible for any significant damage done to the facilities or furnishings in the venue. Normal wear and tear, however, is not a problem.